Account & privacy

Delete your HPT account

You can start an account-deletion request from inside the HPT Operations app or website.

Request deletion while signed in
  1. Sign in to your HPT account.
  2. Open the user menu and choose Account & privacy.
  3. Review the deletion information and type DELETE.
  4. Select Request account deletion.
Open Account & privacy

What happens next

HPT will review and process a valid request within 30 days. Account access and personal profile information will be deleted or de-identified, subject to records HPT must retain for legal, security, fraud-prevention, tax, insurance, dispute, or contractual reasons. Organization work records may remain available to the organization where required for legitimate business records, with access controlled by role and authorization.

Cannot sign in?

Email business@hoffmanpt.com from your account email. Include your name and organization. HPT may ask you to verify ownership before processing the request.

You may cancel a pending request from Account & privacy before processing is completed.