Apartment turns
Make-ready turns coordinated on one governed work order
HPT coordinates the full make-ready scope — paint, clean, drywall repair, flooring and trash-out — through vetted independent service professionals, with before-and-after documentation and your approval before the work order is financially closed.
Serving Charlotte and the surrounding North Carolina market.
What this scope typically covers
- Full make-ready coordination across multiple trades on one HPT Work Order
- Before-and-after photo documentation of the unit
- 2–3 day standard turnaround on qualifying turns (scope, access, materials and professional availability permitting)
- Customer PO reference tracking alongside the HPT Work Order Number
- Punch-list and corrective-work handling under governed review
How the work order runs
- 1Create the turn work order for the property, building and unit.
- 2HPT applies controlled assignment to a qualified, compliance-verified professional.
- 3Track progress and review before-and-after documentation in the platform.
- 4Approve the completed work, or request corrective work, under HPT Satisfaction & Completion Protection.
HPT Satisfaction & Completion Protection: documented completion, customer approval and corrective-work controls, and governed HPT administrative review. Marking a job complete, customer silence, or the review timer elapsing is never treated as payment approval on its own.
Related property services
Interior Painting & Touch-Up
Full repaints, accent walls, ceilings and turn touch-up handled by vetted independent professionals, documented photo-by-photo and approved by you before financial close.
Apartment & Turn Cleaning
Detail cleaning for vacant units, post-construction clean-up and common-area cleaning, delivered by vetted professionals and documented before the unit is shown.
Drywall & Sheetrock Repair
Patching, texture matching and full sheet replacement handled by vetted professionals, paired with painting when the repair needs finishing.
Flooring Repair & Replacement
Plank, vinyl, laminate and carpet work scoped per unit and delivered by vetted professionals, with documentation you review before approving.
Trash-Outs & Debris Removal
Full unit clear-outs, bulk debris removal and post-construction haul-away, documented before and after so the condition of the unit is never in dispute.
Put HPT to Work for Your Portfolio
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