HPT Support
How can we help?
Contact Hoffman Property Technologies for help with your account, work orders, documentation, or the HPT Operations app.
Email support
Email business@hoffmanpt.com.
Include your name, organization, account email, and a brief description of the issue. Include the HPT Work Order Number when your request concerns a work order. Do not email passwords, payment-card numbers, government identification, or other sensitive credentials.
Urgent situations
HPT support is not an emergency-response service. For an immediate threat to life or safety, call 911. For an urgent property condition, follow your property's authorized emergency procedure and contact the responsible property representative.