Flooring

Flooring repair and replacement between residents

Plank, vinyl, laminate and carpet work scoped per unit and delivered by vetted professionals, with documentation you review before approving.

Serving Charlotte and the surrounding North Carolina market.

What this scope typically covers

  • LVP, laminate and vinyl repair and replacement
  • Carpet replacement and transition repair
  • Subfloor prep as scoped on the work order
  • Before-and-after photo documentation

How the work order runs

  1. 1Scope the flooring work order against the unit.
  2. 2HPT assigns a qualified professional under controlled assignment.
  3. 3Review documentation and approve, or request corrective work.

HPT Satisfaction & Completion Protection: documented completion, customer approval and corrective-work controls, and governed HPT administrative review. Marking a job complete, customer silence, or the review timer elapsing is never treated as payment approval on its own.

Related property services

Apartment Turns & Make-Ready

HPT coordinates the full make-ready scope — paint, clean, drywall repair, flooring and trash-out — through vetted independent service professionals, with before-and-after documentation and your approval before the work order is financially closed.

Apartment & Turn Cleaning

Detail cleaning for vacant units, post-construction clean-up and common-area cleaning, delivered by vetted professionals and documented before the unit is shown.

Handyman & Light Property Maintenance

Small repairs, hardware, fixtures and punch-list items handled by vetted professionals, each on its own tracked work order with documentation and approval.

See the full property manager hub

Put HPT to Work for Your Portfolio

Create your account, add your properties, and establish your prepaid service budget.