For property managers and owners · Charlotte area

Property needs? Let's explore a pilot together.

HPT is building a clearer way to coordinate apartment turns and property maintenance: defined work, qualified professionals and photo documentation. Tell us what your property needs, and we'll review your interest in a founding pilot.

Serving Charlotte and the surrounding North Carolina market.

No account, service, tenant or payment is activated by expressing interest.

Watch the HPT Property Managers & Owners commercial, then tell us about your property.

Charlotte founding-pilot interest

Tell HPT what your portfolio needs

Share a few details about your portfolio and the work you may need. HPT will review your pilot interest. This does not accept a property, create an account or contract, issue a quote or authorize payment.

Complete the full property application

Property pilot quick interest

HPT will use the submitted information only to review and respond to this expression of interest, maintain intake and compliance records, prevent duplicate submissions, and measure the source and performance of HPT-owned intake activity. HPT will not use this submission to authorize text messages, WhatsApp messages, automated calls, payments, tenant activation, or service assignments. Records follow HPT's governed retention schedule: six months in primary storage and up to twelve additional months in the preserved audit lifecycle, subject to legal-preservation requirements. See HPT's Privacy Policy for contact information, security practices, and applicable rights.

What HPT is preparing for founding pilots

Pilot scheduling built around verified capacity

Pilot schedules will be established only after scope, access, materials, qualified professional availability and HPT readiness are confirmed. No turnaround is guaranteed.

Vetted professionals, monitored compliance

HPT is building the review and monitoring process for credentials, licenses, insurance and compliance requirements. No provider is activated or assigned through this interest form.

Prepaid service budget control

The platform is designed to support governed service-budget controls. Payments and money movement remain on Executive Hold and are not activated by a pilot-interest submission.

PO and work-order tracking

Every job carries an HPT Work Order Number, and your own Customer PO reference travels with it through tracking, reporting and financial close.

Before-and-after documentation

Photo documentation is attached to the work order so unit condition and completed scope are recorded, not remembered.

Mobile operations platform

Create, track and approve work from the field on the same governed rules as desktop — including PO requirements and budget checks before dispatch.

Services

Founding pilots may be evaluated for one service or a coordinated make-ready scope. Availability is not guaranteed.

Apartment Turns & Make-Ready

HPT coordinates the full make-ready scope — paint, clean, drywall repair, flooring and trash-out — through vetted independent service professionals, with before-and-after documentation and your approval before the work order is financially closed.

Interior Painting & Touch-Up

Full repaints, accent walls, ceilings and turn touch-up handled by vetted independent professionals, documented photo-by-photo and approved by you before financial close.

Apartment & Turn Cleaning

Detail cleaning for vacant units, post-construction clean-up and common-area cleaning, delivered by vetted professionals and documented before the unit is shown.

Drywall & Sheetrock Repair

Patching, texture matching and full sheet replacement handled by vetted professionals, paired with painting when the repair needs finishing.

Flooring Repair & Replacement

Plank, vinyl, laminate and carpet work scoped per unit and delivered by vetted professionals, with documentation you review before approving.

Trash-Outs & Debris Removal

Full unit clear-outs, bulk debris removal and post-construction haul-away, documented before and after so the condition of the unit is never in dispute.

Pressure Washing

Breezeways, stairwells, sidewalks, siding and dumpster pads cleaned on a scheduled or as-needed work order, with documentation of the finished areas.

Handyman & Light Property Maintenance

Small repairs, hardware, fixtures and punch-list items handled by vetted professionals, each on its own tracked work order with documentation and approval.

How a future approved pilot is designed to work

  1. 1Discover HPT
  2. 2Create your account
  3. 3Add your properties
  4. 4Establish your prepaid service budget
  5. 5Create a work order (with your Customer PO where applicable)
  6. 6HPT governed assignment
  7. 7Track progress
  8. 8Review before-and-after documentation
  9. 9Approve — or request corrective work
  10. 10Governed financial close

HPT Satisfaction & Completion Protection

Payment on a work order requires documented completion plus your explicit approval for the current review cycle, or a documented, audited HPT administrative determination. A professional marking work complete, your silence, or the review window elapsing is never treated as approval on its own. Open corrective work, issues or HPT review keep payment blocked until resolved.

Prepaid service budget

Your prepaid budget is service spending capacity across HPT categories. Funds move from Available to Committed when a work order is financially committed, and to Completed Spend only after governed approval. Replenish at any time; reporting breaks the budget down by property, service, HPT Work Order Number and Customer PO. Cancelled or reduced work releases the committed amount back to Available.

Interested in a Charlotte founding pilot?

Property managers and owners can express quick interest below or submit the full property application. Already onboarded? Sign in to add properties and establish your prepaid service budget.