For property managers and owners
Put HPT to Work for Your Portfolio
Apartment turns, painting, cleaning, drywall repair, flooring, trash-outs, pressure washing and light property maintenance — delivered by vetted professionals on a platform built for documentation, budget control and accountable approvals.
Serving Charlotte and the surrounding North Carolina market.
Create Account · Add Properties · Establish Your Service Budget
Why portfolios use HPT
Turn speed you can plan around
2–3 day standard turnaround on qualifying apartment turns, subject to scope, unit condition, access, materials and professional availability.
Vetted professionals, monitored compliance
HPT verifies and monitors the credentials, licenses, insurance and compliance requirements that apply to each service category before a professional is eligible for assignment.
Prepaid service budget control
Fund a prepaid service budget and watch Funded, Available, Committed and Completed Spend move as work is created, delivered and approved. The budget is your service spending capacity — not a platform fee, and there is no separate customer card surcharge.
PO and work-order tracking
Every job carries an HPT Work Order Number, and your own Customer PO reference travels with it through tracking, reporting and financial close.
Before-and-after documentation
Photo documentation is attached to the work order so unit condition and completed scope are recorded, not remembered.
Mobile operations platform
Create, track and approve work from the field on the same governed rules as desktop — including PO requirements and budget checks before dispatch.
Services
Order one service or a coordinated make-ready scope across several.
Apartment Turns & Make-Ready
HPT coordinates the full make-ready scope — paint, clean, drywall repair, flooring and trash-out — through vetted independent service professionals, with before-and-after documentation and your approval before the work order is financially closed.
Interior Painting & Touch-Up
Full repaints, accent walls, ceilings and turn touch-up handled by vetted independent professionals, documented photo-by-photo and approved by you before financial close.
Apartment & Turn Cleaning
Detail cleaning for vacant units, post-construction clean-up and common-area cleaning, delivered by vetted professionals and documented before the unit is shown.
Drywall & Sheetrock Repair
Patching, texture matching and full sheet replacement handled by vetted professionals, paired with painting when the repair needs finishing.
Flooring Repair & Replacement
Plank, vinyl, laminate and carpet work scoped per unit and delivered by vetted professionals, with documentation you review before approving.
Trash-Outs & Debris Removal
Full unit clear-outs, bulk debris removal and post-construction haul-away, documented before and after so the condition of the unit is never in dispute.
Pressure Washing
Breezeways, stairwells, sidewalks, siding and dumpster pads cleaned on a scheduled or as-needed work order, with documentation of the finished areas.
Handyman & Light Property Maintenance
Small repairs, hardware, fixtures and punch-list items handled by vetted professionals, each on its own tracked work order with documentation and approval.
How working with HPT goes
- 1Discover HPT
- 2Create your account
- 3Add your properties
- 4Establish your prepaid service budget
- 5Create a work order (with your Customer PO where applicable)
- 6HPT governed assignment
- 7Track progress
- 8Review before-and-after documentation
- 9Approve — or request corrective work
- 10Governed financial close
HPT Satisfaction & Completion Protection
Payment on a work order requires documented completion plus your explicit approval for the current review cycle, or a documented, audited HPT administrative determination. A professional marking work complete, your silence, or the review window elapsing is never treated as approval on its own. Open corrective work, issues or HPT review keep payment blocked until resolved.
Prepaid service budget
Your prepaid budget is service spending capacity across HPT categories. Funds move from Available to Committed when a work order is financially committed, and to Completed Spend only after governed approval. Replenish at any time; reporting breaks the budget down by property, service, HPT Work Order Number and Customer PO. Cancelled or reduced work releases the committed amount back to Available.
Ready to start?
Create your account, add your properties, and establish your prepaid service budget. Prefer to talk to us first? Request a customer account.